Installation guide

Configuring digital and SIP phone feature buttons 10-33
Chapter 10: Configuring Phones
Wave Global Administrator Guide
Shift feature
Allows a second set of features to be assigned to the programmable buttons on the phone. The
additional buttons are activated when the button is pressed while holding down the Shift button.
Phone type: Digital.
Required settings: None.
Optional settings: None.
Important notes:
• Currently, only the Auto Dial feature can be assigned to a shifted button.
Silent Monitor feature
Allows a supervisor to monitor a call between two users. The supervisor can hear the
conversation, but cannot be heard by either user. You can include one Silent Monitor button per
phone.
Note: In order for this feature to work as expected, the supervisor must have the permission Can
monitor user calls
(see “The Security \ Permissions tab” on page 11-84), and each user must
have the permission
Personal calls can be monitored (see “Configuring whether the user’s calls
can be supervised” on page 11-83.)
Phone type: Digital.
Required settings: None.
Optional settings: None.
Release 2.0
September 2010