Installation guide

Configuring digital and SIP phone feature buttons 10-14
Chapter 10: Configuring Phones
Wave Global Administrator Guide
Note the following:
• If you select this option for an Auto Dial feature button, a user will not be able to
reassign the button using the phone.
• This setting cannot be applied to a shifted Auto Dial button.
•
Add Flash. If checked, the phone will simulate the FLASH button being pressed prior to
dialing the phone number.
Call Appearance feature
Acts as another instance of the phone’s Primary button, allowing the user to handle multiple
calls to the same extension. For example, if a user’s phone has the Primary button assigned to
extension 201, and two Call Appearance buttons, then 3 calls to extension 201 will be delivered
to the phone, and the user can see the status of each one (ringing, connected, on hold) by looking
at those 3 buttons. With multiple active calls, pressing the Call Appearance button switches
between the calls, thereby placing the other calls on hold.
You can include multiple Call Appearance buttons on a phone.
Phone type: Digital, SIP.
Required settings: None.
Optional settings: None.
Important notes:
•
Call Appearance and Call Waiting: If there is one or more Call Appearance buttons
configured on a phone, a Call Waiting button should not be configured. It is preferable to
use Call Appearance buttons to answer additional calls to the extension rather than a Call
Waiting button because a Call Appearance button shows the call status on the phone’s
display, while a Call Waiting button does not. Also, once connected you can move easily
between calls by pressing the associated Call Appearance buttons.
Note that call waiting is automatically enabled for a user if that user’s phone configuration
includes a Call Waiting feature button.
•
Call Appearance and Line Appearance: You cannot configure a Call Appearance button
on a phone if that phone’s primary extension is already mapped to a Line Appearance
button on another phone. Similarly, you cannot configure a Line Appearance button
mapped to an extension that is already configured as a Call Appearance button on that
extension’s primary phone.
Release 2.0
September 2010