Installation guide

Configuring digital and SIP phone feature buttons 10-12
Chapter 10: Configuring Phones
Wave Global Administrator Guide
Agent Login feature
Dials the Call Navigator or queue, and then logs the phone in as an agent. When the LED is
green, the agent is logged in. When the LED is off, the agent is logged out.
Note: Pressing a configured Agent Login button on a digital phone will have no effect unless
the Wave Call Navigator is installed.
Phone type: Digital.
Required settings:
•
Extension. Extension number of the Call Navigator application or queue.
Optional settings: None.
Shift
Ye s No 10 -33
Silent Monitor
Ye s No 10 -33
Speaker
Ye s No 10 -34
System Speed Dial
Ye s Ye s 10 -34
System Park
Ye s Ye s 10 -35
Tap
Ye s No 10 -36
Transfer
Ye s No 10 -36
TRNS/CONF
Ye s No 10 -37
Unassigned
Ye s Ye s 10 -37
User Forward
Ye s No 10 -38
Voice Call
Ye s Ye s 10 -39
Volume Reset Override
Ye s No 10 -40
Feature Digital
phone
SIP
phone
See page
Release 2.0
September 2010