Installation guide

About phone templates 10-5
Chapter 10: Configuring Phones
Wave Global Administrator Guide
• External Voicemail / External Fax Server. Use for extensions connected to external
voicemail systems and external fax servers.
Note that using this template has the effect of sending AT&T System 25 DTMF codes to
an extension connected to an external voice mail system or external fax server when it
picks up the call. The DTMF digits is sent using the following format:
#<opcode>#<sourceNumber>#<destinationNumber>#
The opcodes are 00 for direct internal call, 01 for direct external call, 02 for forwarded
internal calls, and 03 for forwarded external calls. For example, if you dial one of these
extensions from an internal extension x123, it would get the digits “#00#123##”. If it were
an external call forwarded from an internal x123, you would see “#03##123#”.
To customize an analog phone template
1 If necessary, click the Administration tab of the Management Console.
2 Click the User Configuration (Templates) icon, located in the PBX Administration section.
3 Select one of the analog phone templates.
Click
Release 2.0
September 2010