Installation guide

Dialing phone numbers entered in the ViewPoint dial bar exactly as entered 9-41
Chapter 9: Configuring Outbound Call Routing
Wave Global Administrator Guide
Where the default access codes are displayed
In the User/Group Management applet, the Default column of the Dialing Services view shows
the current defaults for phone number and Internet callbacks.
In ViewPoint, the Place Call To dialog always opens with the current default dialing service for
phone numbers selected (the user can also choose a different dialing service to place a call).
When you import contacts, new phone numbers and IP addresses automatically receive the
default access codes.
Dialing phone numbers entered in the ViewPoint dial bar exactly as entered
This procedure is primarily of interest for systems located in EU countries. To support EU
dialing requirements, Wave allows phone numbers entered via the ViewPoint dial bar to be
dialed as entered including access code, without any formatting, exactly as if the user entered
the same digits from the phone.
Note: In the current version, this checkbox is incorrectly selected by default whenever a
non-North American locale is specified.
Typically, for North American systems formatting rules are applied to numbers entered in the
ViewPoint dial bar—this is the default setting, and does not need to be changed as described in
the following steps.
To dial phone numbers exactly as entered in the ViewPoint dial bar
1 If necessary, click the Administration tab of the Management Console.
2 Click the User/Group Management icon, located in the PBX Administration section. The
User/Group Management applet opens.
See “Using the User/Group Management applet” on page 2-13 for information about
navigating in the User/Group Management applet.
3 Choose
Tools > System Settings. The System Settings dialog opens.
Click
Release 2.0
September 2010