Installation guide

Setting default access codes for callbacks 9-40
Chapter 9: Configuring Outbound Call Routing
Wave Global Administrator Guide
Setting default access codes for callbacks
When users return calls or voice messages using the telephone commands or ViewPoint, the
system automatically uses a default access code.
To set a default access code for callbacks
1 If necessary, click the Administration tab of the Management Console.
2 Click the User/Group Management icon, located in the PBX Administration section. The
User/Group Management applet opens.
See “Using the User/Group Management applet” on page 2-13 for information about
navigating in the User/Group Management applet.
3 Choose
Tools > System Settings. The System Settings dialog opens.
4 Choose the External Dialing tab.
5 From the
Default access code drop-down list, select the access code for the dialing service
that will be used to return a call from a phone number from the Call Log and Voice
Messages views. The default is 9. You can select a routing service or any dialing service
that takes phone numbers as inputs. You typically would use a routing service or a Phone
Number dialing service.
6 Click
OK.
Click
Release 2.0
September 2010