Installation guide

Changing an access code in a user’s saved numbers 9-39
Chapter 9: Configuring Outbound Call Routing
Wave Global Administrator Guide
Changing an access code in a user’s saved numbers
When a user saves phone numbers in ViewPoint that can be speed-dialed or auto-dialed, the
dialing service used to make the call is saved with them. Such numbers include contact phone
numbers and the phone numbers specified in call forwarding and routing lists. You can do a
global replace of one dialing service for another across all users’ saved numbers. For example,
you can specify that all numbers saved with the “9 - Phone number” service now use your “8 -
Centrex” service.
To replace all occurrences of one saved dialing service with another
1 If necessary, click the Administration tab of the Management Console.
2 Click the User/Group Management icon, located in the PBX Administration section. The
User/Group Management applet opens.
See “Using the User/Group Management applet” on page 2-13 for information about
navigating in the User/Group Management applet.
3 Choose
Tools > Update Access Codes. The Update Access Codes dialing box opens.
4 Choose the dialing service you want to replace under
Current access code and the dialing
service you want to replace it with under
New access code.
5 Click
OK. All phone numbers that users have entered in theWave database with the Current
access code
are changed to use the New access code.
Click
Release 2.0
September 2010