Installation guide

Wave Global Administrator Guide
Numbers
10-digit dialing, 7-6
192.168.205.1 (default IP address for Wave system)
,
2-2
911
, 16-14
A
about
account codes
, 20-9
auto attendants
, 13-1
Call Classifier
, 26-1
call routing
, 29-1
contact synchronization
, 11-29
custom data variables
, 20-17
default Auto Attendant
, 13-2
DSS Console
, 11-67
General Settings applet
, 3-2
licenses
, 24-1
Organizations
, 20-2
Resource Management Advisor
, 23-44
tracking and distinguishing calls
, 20-1
Voice Mail Distribution Group
, 12-2
voice message synchronization
, 11-27
Wave Mail
, 11-26
access codes
updating phone numbers after changing
, 9-39
access permissions, configuring
, 3-9
access profiles
, 6-21
account codes
about
, 20-9
creating file of valid codes
, 20-14
entering
, 20-11
examples
, 20-9
how users enter
, 20-11
modes
, 20-10
replacing beep with verbal prompt
, 20-16
reporting on
, 20-13
setting for a user
, 20-14
setting system-wide options
, 20-13
setting user’s mode
, 20-14
viewing in Call Log or Call Monitor
, 20-12
accounts and passwords
adding
, 3-8
activating
licenses
, 24-11
adding
accounts and passwords
, 3-8
DSS Console
, 11-69
licenses
, 24-8
adding a Wave Server to the network
, 25-14
Administrator
logging on
, 2-14
toolbar
, 2-18
using commands in
, 2-18
Administrators role
, 11-105
Agent Login
digital phone feature button
, 10-12
Agent Status
digital phone feature button
, 10-13
alarms,SNMP
, 32-2
Index
Release 2.0
September 2010