User guide

Wave ViewPoint User Guide
Chapter 9
Managing Contacts and Workgroups
CHAPTER CONTENTS
About contact management and Wave
ViewPoint’s Contacts folder provides you with an online phone book of your telephone contacts
in which you can enter the names, phone numbers, and other information about people you talk
with frequently on the phone. After you enter contacts, you can place calls to them with a few
clicks of the mouse.
This chapter describes the Contacts folder and then explains the following aspects of working
with contacts:
• Managing contacts
• Teaching Wave to recognize your contacts
• Using workgroups
About contact management and Wave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
The Contacts folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Managing contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Teaching Wave to recognize your contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Opening contacts from within other folders . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Using contacts in another contact manager. . . . . . . . . . . . . . . . . . . . . . . . . . . 9-13
Using workgroups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-14