User guide

Forwarding calls 8-2
Chapter 8: Call Forwarding
Wave ViewPoint User Guide
2. Click On.
3. Enter or select the number to dial in one of the following ways:
• Enter the number to which calls are forwarded in the
Name/Number or
Name/Extension field. You can also type the name of a contact or user.
•Click
Extensions and select an extension on the list. You can also select a queue,
auto attendant, IVR Plug-in, or workgroup.
•Click
Contacts and select a contact on the list. The contact’s default phone number
appears in the drop-down list below the main list. If the contact has more than one
phone number associated with it, you can select a different number on the
drop-down list.
• To create a new contact, click to open a new Contact dialog. To edit the
currently selected contact, press Alt and click . See “Entering a new contact” on
page 9-3 for more information.
•Click
My Numbers. To forward your calls to one of your own phone numbers, such as
your home or mobile phone, select it on the list. See your Wave system administrator
about entering numbers into your My Numbers list.
4. To enter an account code that will automatically be associated with all calls forwarded to
this number, type a vertical bar character (|) after the number, followed by the account
code.
At this point most users can click
OK to complete call forwarding. The following step is
for advanced Wave users.