User guide
Table Of Contents
- Wave ViewPoint User Guide
- 1 - Introducing Vertical Wave
- 2 - Using ViewPoint
- 3 - Using the Extensions List
- 4 - Receiving and Handling Calls in ViewPoint
- 5 - Placing Calls in ViewPoint
- 6 - Managing Voice Messages in ViewPoint
- About managing voice messages in ViewPoint
- Listening to your voice messages and call recordings
- Handling your voice messages
- Forwarding a voice message
- Replying to a voice message
- Calling back the person who left a voice message
- E-mailing a voice message
- Opening the contact record from a voice message
- Deleting voice messages
- Associating a voice message from “Unknown” with a contact
- Marking a voice message Unheard
- Marking a voice message Urgent or Private
- Adding notes to a voice message
- Managing call recordings
- Managing your voicemail maximums
- Sending a message directly to a user’s voicemail
- Knowing when you have new messages
- Managing greetings
- 7 - Using the Call Log Folder
- 8 - Call Forwarding
- 9 - Managing Contacts and Workgroups
- A - Using the Wave Archived Recording Browser
- B - Logging On with Command-Line Switches
- C - Reporting Problems
- D - Software License Agreement
- Index
Contents TOC-5
Wave ViewPoint User Guide
Forwarding a voice message - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-5
Replying to a voice message - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-5
Calling back the person who left a voice message - - - - - - - - - - - - - - - - - 6-6
E-mailing a voice message - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-6
Opening the contact record from a voice message - - - - - - - - - - - - - - - - - 6-7
Deleting voice messages - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-7
Associating a voice message from “Unknown” with a contact - - - - - - - - 6-8
Marking a voice message Unheard - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-8
Marking a voice message Urgent or Private - - - - - - - - - - - - - - - - - - - - - 6-8
Adding notes to a voice message - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-8
Managing call recordings - - - - - - - - - - - - - - - - - - - - - - - - - - 6-9
Managing your voicemail maximums - - - - - - - - - - - - - - - - - - 6-9
Sending a message directly to a user’s voicemail - - - - - - - - - - 6-9
Knowing when you have new messages - - - - - - - - - - - - - - - 6-11
Number in navigation pane - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-11
Stutter dial tone - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-11
Message waiting light - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-11
E-mail, pager, and call notifications - - - - - - - - - - - - - - - - - - - - - - - - - 6-11
Scheduling notifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-12
Managing greetings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-13
The Greetings folder - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-13
Recording a new greeting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-14
E-mailing a greeting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-14
Chapter 7 Using the Call Log Folder
The Call Log folder - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-1
Call Log folder filters - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-2
Call Log folder columns - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-2