User guide

Wave ViewPoint User Guide
Chapter 7
Using the Call Log Folder
CHAPTER CONTENTS
The Call Log folder
The Call Log folder contains a record of all incoming and outgoing phone calls associated with
your extension. Internal calls (calls between Wave users) may or may not be logged, depending
on how your Wave system administrator set up the system.To open the Call Log folder, click its
entry in the navigation bar.
The Call Log folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Taking notes on a Call Log entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Associating a call from “Unknown” with a contact . . . . . . . . . . . . . . . . . . . . . . . 7-8
Returning a call in the Call Log folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Entering an account code for a Call Log entry. . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Opening the contact record from a contact’s call. . . . . . . . . . . . . . . . . . . . . . . . 7-9