User guide

Managing greetings 6-14
Chapter 6: Managing Voice Messages in ViewPoint
Wave ViewPoint User Guide
The Greetings folder contains three sections:
• The Greetings list. Your existing greetings appear here.
• The Notes Pane. This pane displays the contents of the greeting. To hide or show the
Notes Pane, choose
View > Notes Pane.
• The audio controls. Use these controls to record a new greeting, import a greeting from
disk, or rerecord a selected greeting. See “Using the audio controls” on page 2-20.
The active greeting
The active greeting is the greeting that Wave plays by default when callers reach your voicemail.
Only one greeting at a time can be the active greeting.
Recording a new greeting
1. Choose File > New > Greeting. The Greeting dialog opens.
2. Enter a
Name for the greeting.
3. In the
Contents field, enter a description of the greeting. This description can be the text
of the statements used in the greeting.
4. Record the greeting by using the audio controls. See “Using the audio controls” on
page 2-20.
5. Click
OK.
To rerecord or edit an existing greeting, double-click the greeting in the Greetings folder and
edit the greeting by using the audio controls.
E-mailing a greeting
You can e-mail a greeting as a WAV file attachment.
1. Select the greeting that you want to e-mail.
2. Choose
File > Send To, and select the desired format for the Mail Recipient. Your MAPI
mail ViewPoint Send dialog opens with the message attached.
3. Address and send the e-mail as you normally would.