User guide

Creating conference calls 5-8
Chapter 5: Placing Calls in ViewPoint
Wave ViewPoint User Guide
4. Select the second party for the conference call or enter a phone number to dial, and then
click
OK. See “Placing a call” on page 5-1 for more information.
Note: If you have more than one active call when you choose the Conference command,
click the New Call tab in the Conference dialog to place the call.
When the call is answered, you are connected to the new party in a separate call. The
Conferencing dialog opens giving you the option of adding the party to the conference or
not.
5. Determine whether you want to add the new party to the conference. Then click one of
the following:
• Complete. The new party joins the conference call.
• Cancel. The new party’s call is disconnected, and you return to the conference call.
6. Repeat steps 2-5 to add more parties to the conference.
Adding parties to a conference by dragging and dropping
To drag and drop parties into a conference, you must have the Calls pane open in the Extensions
or Contacts folder, or the Phonebook pane open in the Call Monitor folder. For more
information, see “Adjusting the Phonebook Pane in the Call Monitor folder” on page 2-12 for
instructions.
Drag and drop parties to the conference as follows:
• Using the Calls Pane in the Extensions or Contacts folder, you can drag users or contacts
onto the active call in the Calls Pane to automatically add them as parties to the
conference. If you press Shift while you drag a user from the Extensions list, the
Conference dialog opens and provides further options.
• Using the Phonebook Pane in the Call Monitor folder, you can create a conference call by
pressing Shift and dragging and dropping a call, contact, or extension onto another call.
For other drag-and-drop operations you can perform in ViewPoint, see “Dragging and dropping
items” on page 2-14.