User guide
Table Of Contents
- Wave ViewPoint User Guide
- 1 - Introducing Vertical Wave
- 2 - Using ViewPoint
- 3 - Using the Extensions List
- 4 - Receiving and Handling Calls in ViewPoint
- 5 - Placing Calls in ViewPoint
- 6 - Managing Voice Messages in ViewPoint
- About managing voice messages in ViewPoint
- Listening to your voice messages and call recordings
- Handling your voice messages
- Forwarding a voice message
- Replying to a voice message
- Calling back the person who left a voice message
- E-mailing a voice message
- Opening the contact record from a voice message
- Deleting voice messages
- Associating a voice message from “Unknown” with a contact
- Marking a voice message Unheard
- Marking a voice message Urgent or Private
- Adding notes to a voice message
- Managing call recordings
- Managing your voicemail maximums
- Sending a message directly to a user’s voicemail
- Knowing when you have new messages
- Managing greetings
- 7 - Using the Call Log Folder
- 8 - Call Forwarding
- 9 - Managing Contacts and Workgroups
- A - Using the Wave Archived Recording Browser
- B - Logging On with Command-Line Switches
- C - Reporting Problems
- D - Software License Agreement
- Index

Placing a call 5-3
Chapter 5: Placing Calls in ViewPoint
Wave ViewPoint User Guide
Using the Place Call To dialog
The Place Call To dialog visually guides you to place a call. It is not as efficient as using the
Dial bar (if you know the person's name or number) or the Call Monitor's Phonebook pane.
1. Choose
File > New > Call. The Place Call To dialog opens.
2. Enter or select the number to dial in one of the following ways:
• Enter the number to dial in the
Name/Number field. You can also type the name of a
contact or user.
•Click
Contacts and select a contact on the list.
The contact’s default phone number appears in the drop-down list below the main list. If
the contact has more than one phone number associated with it, you can select a different
number to call on the drop-down list.
To create a new contact, click to open a new Contact dialog. To edit the currently
selected contact, press Alt and click . See “Entering a new contact” on page 9-3 for
more information.
•Click
Extensions and select an extension in the list. The list is identical to other
Extensions lists in ViewPoint (see “Viewing Wave extensions” on page 3-1).
If the extension is a user with public numbers, you can choose one of those numbers from
the drop-down list below the main list.