User guide
Table Of Contents
- Wave ViewPoint User Guide
- 1 - Introducing Vertical Wave
- 2 - Using ViewPoint
- 3 - Using the Extensions List
- 4 - Receiving and Handling Calls in ViewPoint
- 5 - Placing Calls in ViewPoint
- 6 - Managing Voice Messages in ViewPoint
- About managing voice messages in ViewPoint
- Listening to your voice messages and call recordings
- Handling your voice messages
- Forwarding a voice message
- Replying to a voice message
- Calling back the person who left a voice message
- E-mailing a voice message
- Opening the contact record from a voice message
- Deleting voice messages
- Associating a voice message from “Unknown” with a contact
- Marking a voice message Unheard
- Marking a voice message Urgent or Private
- Adding notes to a voice message
- Managing call recordings
- Managing your voicemail maximums
- Sending a message directly to a user’s voicemail
- Knowing when you have new messages
- Managing greetings
- 7 - Using the Call Log Folder
- 8 - Call Forwarding
- 9 - Managing Contacts and Workgroups
- A - Using the Wave Archived Recording Browser
- B - Logging On with Command-Line Switches
- C - Reporting Problems
- D - Software License Agreement
- Index

Wave ViewPoint User Guide
Chapter 5
Placing Calls in ViewPoint
CHAPTER CONTENTS
Placing a call
ViewPoint provides the following ways for you to place calls:
• Placing calls using the Dial bar
• Using the Place Call To dialog
• Quick-dialing from ViewPoint folders
• Placing calls using drag-and-drop
• Placing calls by using other contact managers
Placing calls with the phone on or off hook
When placing calls from ViewPoint you can choose the command with the phone either
on-hook or off-hook. If the phone is on-hook when you place a call, your phone rings
immediately after you finish dialing the number. If the phone is off-hook when you place a call,
you hear Wave dialing the number.
Placing a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Checking a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Redialing numbers and returning calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Creating conference calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Supervising other users’ calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9