User guide
Table Of Contents
- Wave ViewPoint User Guide
- 1 - Introducing Vertical Wave
- 2 - Using ViewPoint
- 3 - Using the Extensions List
- 4 - Receiving and Handling Calls in ViewPoint
- 5 - Placing Calls in ViewPoint
- 6 - Managing Voice Messages in ViewPoint
- About managing voice messages in ViewPoint
- Listening to your voice messages and call recordings
- Handling your voice messages
- Forwarding a voice message
- Replying to a voice message
- Calling back the person who left a voice message
- E-mailing a voice message
- Opening the contact record from a voice message
- Deleting voice messages
- Associating a voice message from “Unknown” with a contact
- Marking a voice message Unheard
- Marking a voice message Urgent or Private
- Adding notes to a voice message
- Managing call recordings
- Managing your voicemail maximums
- Sending a message directly to a user’s voicemail
- Knowing when you have new messages
- Managing greetings
- 7 - Using the Call Log Folder
- 8 - Call Forwarding
- 9 - Managing Contacts and Workgroups
- A - Using the Wave Archived Recording Browser
- B - Logging On with Command-Line Switches
- C - Reporting Problems
- D - Software License Agreement
- Index
Incoming call indicators 4-12
Chapter 4: Receiving and Handling Calls in ViewPoint
Wave ViewPoint User Guide
Wave can also give you information about an incoming call on the phone, in the following ways:
•
Call announcing. Wave announces the caller’s name and gives you the choice of
accepting the call or sending it to voicemail.
•
Call waiting. When you are on a call, Wave alerts you of an incoming call by playing the
call waiting tone (two beeps).
•
Caller ID display. If you have a telephone with a Caller ID display, you can use it to see
the Caller ID of the incoming call. See “” on page 18-8 for more information.