User guide
Table Of Contents
- Wave ViewPoint User Guide
- 1 - Introducing Vertical Wave
- 2 - Using ViewPoint
- 3 - Using the Extensions List
- 4 - Receiving and Handling Calls in ViewPoint
- 5 - Placing Calls in ViewPoint
- 6 - Managing Voice Messages in ViewPoint
- About managing voice messages in ViewPoint
- Listening to your voice messages and call recordings
- Handling your voice messages
- Forwarding a voice message
- Replying to a voice message
- Calling back the person who left a voice message
- E-mailing a voice message
- Opening the contact record from a voice message
- Deleting voice messages
- Associating a voice message from “Unknown” with a contact
- Marking a voice message Unheard
- Marking a voice message Urgent or Private
- Adding notes to a voice message
- Managing call recordings
- Managing your voicemail maximums
- Sending a message directly to a user’s voicemail
- Knowing when you have new messages
- Managing greetings
- 7 - Using the Call Log Folder
- 8 - Call Forwarding
- 9 - Managing Contacts and Workgroups
- A - Using the Wave Archived Recording Browser
- B - Logging On with Command-Line Switches
- C - Reporting Problems
- D - Software License Agreement
- Index
Importing and exporting Wave items 2-24
Chapter 2: Using ViewPoint
Wave ViewPoint User Guide
•Click Save Map to save the current mapping to a new file (this can be useful if you
regularly import contacts from several different sources). If you do not click
Save Map,
the default map is saved when you click
OK.
When you are finished mapping fields, click
OK. Any changes to the default or custom
map are saved for future importing.
10. Click
Next in the Import and Export Wizard, and then click Finish. The contacts in the
CSV file are imported.
Note: When text is imported from a CSV file, a comma in the text breaks the text between
fields unless the text is within quotation marks.
To export contacts to a CSV file:
1. Choose File > Import and Export. The Import and Export Wizard opens.
2. Under
Choose an action to perform, select Export Contacts, and then click Next.