User guide
Table Of Contents
- Wave ViewPoint User Guide
- 1 - Introducing Vertical Wave
- 2 - Using ViewPoint
- 3 - Using the Extensions List
- 4 - Receiving and Handling Calls in ViewPoint
- 5 - Placing Calls in ViewPoint
- 6 - Managing Voice Messages in ViewPoint
- About managing voice messages in ViewPoint
- Listening to your voice messages and call recordings
- Handling your voice messages
- Forwarding a voice message
- Replying to a voice message
- Calling back the person who left a voice message
- E-mailing a voice message
- Opening the contact record from a voice message
- Deleting voice messages
- Associating a voice message from “Unknown” with a contact
- Marking a voice message Unheard
- Marking a voice message Urgent or Private
- Adding notes to a voice message
- Managing call recordings
- Managing your voicemail maximums
- Sending a message directly to a user’s voicemail
- Knowing when you have new messages
- Managing greetings
- 7 - Using the Call Log Folder
- 8 - Call Forwarding
- 9 - Managing Contacts and Workgroups
- A - Using the Wave Archived Recording Browser
- B - Logging On with Command-Line Switches
- C - Reporting Problems
- D - Software License Agreement
- Index
Importing and exporting Wave items 2-22
Chapter 2: Using ViewPoint
Wave ViewPoint User Guide
To import contacts from a CSV file:
1. Choose File > Import and Export. The Import and Export Wizard opens.
2. Select
Import Contacts, and then click Next.
3. In
File to Import, click Browse and select the CSV file that you want to import.
4. In
Destination folder, select the Wave Contact folder into which you want to import the
contacts in the CSV file.
5. Under
Options, select one of the following:
• Replace duplicates with items imported. If Wave finds a duplicate contact in the
CSV file, the contact from the file will replace the existing Wave contact.
• Allow duplicates to be created. If Wave finds a duplicate contact in the CSV file, it
will import all contacts, even those that are duplicates of Wave contacts.
• Do not import duplicate items. If Wave finds duplicate contacts in the CSV file, it
will not import them.