User guide
Table Of Contents
- Wave ViewPoint User Guide
- 1 - Introducing Vertical Wave
- 2 - Using ViewPoint
- 3 - Using the Extensions List
- 4 - Receiving and Handling Calls in ViewPoint
- 5 - Placing Calls in ViewPoint
- 6 - Managing Voice Messages in ViewPoint
- About managing voice messages in ViewPoint
- Listening to your voice messages and call recordings
- Handling your voice messages
- Forwarding a voice message
- Replying to a voice message
- Calling back the person who left a voice message
- E-mailing a voice message
- Opening the contact record from a voice message
- Deleting voice messages
- Associating a voice message from “Unknown” with a contact
- Marking a voice message Unheard
- Marking a voice message Urgent or Private
- Adding notes to a voice message
- Managing call recordings
- Managing your voicemail maximums
- Sending a message directly to a user’s voicemail
- Knowing when you have new messages
- Managing greetings
- 7 - Using the Call Log Folder
- 8 - Call Forwarding
- 9 - Managing Contacts and Workgroups
- A - Using the Wave Archived Recording Browser
- B - Logging On with Command-Line Switches
- C - Reporting Problems
- D - Software License Agreement
- Index

Organizing items in folders 2-18
Chapter 2: Using ViewPoint
Wave ViewPoint User Guide
To show, hide, or reorder columns in a ViewPoint folder:
1. Choose View > Show Columns. The Show Columns dialog opens.
2. Do any of the following:
• To add another column to the folder, select it in the Available columns list, and
then click Add->.
• To remove a column from the folder, select it in the Show these columns in this
order list, and then click <-Remove.
• To reorder the columns in the folder, select the column in the Show these columns
list, and click the Up and Down arrows to move the column up or down in the list.
3. Click OK to save your changes.
Moving columns
To move a column, do either of the following:
• In the folder, click the column header and then drag and drop it to a new location.
• Use the Show Columns dialog to reorder the columns in a folder, as described above.
Resizing columns
To change a column’s width, in the folder click and drag the right-hand side of the column
header.