User guide
Table Of Contents
- Wave ViewPoint User Guide
- 1 - Introducing Vertical Wave
- 2 - Using ViewPoint
- 3 - Using the Extensions List
- 4 - Receiving and Handling Calls in ViewPoint
- 5 - Placing Calls in ViewPoint
- 6 - Managing Voice Messages in ViewPoint
- About managing voice messages in ViewPoint
- Listening to your voice messages and call recordings
- Handling your voice messages
- Forwarding a voice message
- Replying to a voice message
- Calling back the person who left a voice message
- E-mailing a voice message
- Opening the contact record from a voice message
- Deleting voice messages
- Associating a voice message from “Unknown” with a contact
- Marking a voice message Unheard
- Marking a voice message Urgent or Private
- Adding notes to a voice message
- Managing call recordings
- Managing your voicemail maximums
- Sending a message directly to a user’s voicemail
- Knowing when you have new messages
- Managing greetings
- 7 - Using the Call Log Folder
- 8 - Call Forwarding
- 9 - Managing Contacts and Workgroups
- A - Using the Wave Archived Recording Browser
- B - Logging On with Command-Line Switches
- C - Reporting Problems
- D - Software License Agreement
- Index
Organizing items in folders 2-17
Chapter 2: Using ViewPoint
Wave ViewPoint User Guide
Printing items in folders
To print the contents of a folder, choose File > Print. When you print a folder that contains
several columns, you may need to change the orientation of the page to “landscape” so that all
columns that appear in the folder are printed.
Organizing items in folders
The Messages folder contains one folder already created, the Saved folder. When you listen to
a voice message on the telephone and save it, the message is moved into the Saved folder.
Private and public folders
ViewPoint displays the following types of folders in the Folder List section of the Navigation
pane:
•
Private folders. Folders that you create and that appear in your ViewPoint only.
•
Public folders. Folders that are visible to all Wave users. See “Viewing public folders” on
page 2-19.
Customizing columns
You can choose to show or hide columns in a folder. You can also customize columns in a folder
by moving, resizing, and resorting them. The changes you make to columns in a folder are saved
when you exit ViewPoint.
Showing, hiding, and reordering columns
For each folder in ViewPoint, you can choose the columns that you want to see in the folder.
Note that by default, some folders do not show all of the available columns.