User guide
Table Of Contents
- Wave ViewPoint User Guide
- 1 - Introducing Vertical Wave
- 2 - Using ViewPoint
- 3 - Using the Extensions List
- 4 - Receiving and Handling Calls in ViewPoint
- 5 - Placing Calls in ViewPoint
- 6 - Managing Voice Messages in ViewPoint
- About managing voice messages in ViewPoint
- Listening to your voice messages and call recordings
- Handling your voice messages
- Forwarding a voice message
- Replying to a voice message
- Calling back the person who left a voice message
- E-mailing a voice message
- Opening the contact record from a voice message
- Deleting voice messages
- Associating a voice message from “Unknown” with a contact
- Marking a voice message Unheard
- Marking a voice message Urgent or Private
- Adding notes to a voice message
- Managing call recordings
- Managing your voicemail maximums
- Sending a message directly to a user’s voicemail
- Knowing when you have new messages
- Managing greetings
- 7 - Using the Call Log Folder
- 8 - Call Forwarding
- 9 - Managing Contacts and Workgroups
- A - Using the Wave Archived Recording Browser
- B - Logging On with Command-Line Switches
- C - Reporting Problems
- D - Software License Agreement
- Index

Elements of the ViewPoint window 2-8
Chapter 2: Using ViewPoint
Wave ViewPoint User Guide
The toolbar
The toolbar, directly under the menu bar in each folder, provides single-click access to
frequently used Wave commands. Some folders contain toolbar buttons that are not found in
other folders. The following illustration shows the toolbar for the Messages folder.
In any folder, clicking the left-most toolbar button creates a new item for that folder. For
example, in the Call Monitor, clicking the left-most button lets you place a new call:
You can also click the small arrow to the right of that button for a menu that lets you create any
new ViewPoint item. The arrow is available in every folder.
The navigation pane
The navigation pane, on the left side of the ViewPoint window,
gives you point-and-click access to ViewPoint’s folders. Click a
folder in the navigation pane to open that folder in the ViewPoint
main window.
The navigation pane is made up of the Favorite Folders list and,
below it, the navigation bar. You can expand the navigation bar or
Favorite Folders list by dragging the separator bar between them.
As you shrink the navigation bar, its icons minimize and appear at
the bottom.