User guide
Table Of Contents
- Wave ViewPoint User Guide
- 1 - Introducing Vertical Wave
- 2 - Using ViewPoint
- 3 - Using the Extensions List
- 4 - Receiving and Handling Calls in ViewPoint
- 5 - Placing Calls in ViewPoint
- 6 - Managing Voice Messages in ViewPoint
- About managing voice messages in ViewPoint
- Listening to your voice messages and call recordings
- Handling your voice messages
- Forwarding a voice message
- Replying to a voice message
- Calling back the person who left a voice message
- E-mailing a voice message
- Opening the contact record from a voice message
- Deleting voice messages
- Associating a voice message from “Unknown” with a contact
- Marking a voice message Unheard
- Marking a voice message Urgent or Private
- Adding notes to a voice message
- Managing call recordings
- Managing your voicemail maximums
- Sending a message directly to a user’s voicemail
- Knowing when you have new messages
- Managing greetings
- 7 - Using the Call Log Folder
- 8 - Call Forwarding
- 9 - Managing Contacts and Workgroups
- A - Using the Wave Archived Recording Browser
- B - Logging On with Command-Line Switches
- C - Reporting Problems
- D - Software License Agreement
- Index

Logging on to ViewPoint 2-5
Chapter 2: Using ViewPoint
Wave ViewPoint User Guide
To use ViewPoint with another station:
1. In the Select Your ViewPoint Phone dialog, choose one of the following options:
•
Use station n as a visitor. This option appears only if you specified another user’s
station as your associated phone—for example, you are logging on at another user’s
desk. The phone remains set for its normal user, but ViewPoint is set for you. Calls
you place and receive using the phone use the normal user’s account (for example,
the dialing permissions and call announcing settings) and appear in the normal
user’s Call Log.
However, calls you place and receive using ViewPoint commands use your account.
Choose this option if you do not intend to use the phone extensively during this
ViewPoint session.
•
Use <this phone > to place and answer calls ... . The phone (station or remote
number) is set for you. Calls you place and receive using the phone use your
account settings. Choose this option if you will be using the phone as your own
during this ViewPoint session.
For how to reset the station to its normal user, see “Placing outbound calls from
shared stations” on page 3-2.
If you choose this option, you can also select
Forward my calls to this station /
number
to receive calls to your own extension here. For more information about call
forwarding, see “Forwarding calls” on page 8-1.
•
Use my default station. Your default station remains ViewPoint’s associated phone.
Whenever you use a ViewPoint command that requires the phone—for example, to
play a voice message—ViewPoint uses your default station. Choose this option only
if your default station is nearby.
•
I am not near a Wave phone. You log on with station ID 0, meaning that ViewPoint
is not associated with a phone. ViewPoint commands that require a phone—for
example, placing a call—are unavailable.
Note: When you run ViewPoint without an associated phone, the Call Monitor
folder title bar displays “No associated phone” as a reminder.
2. Click
OK. ViewPoint opens with the phone selection you made.