User guide
Table Of Contents
- Wave ViewPoint User Guide
- 1 - Introducing Vertical Wave
- 2 - Using ViewPoint
- 3 - Using the Extensions List
- 4 - Receiving and Handling Calls in ViewPoint
- 5 - Placing Calls in ViewPoint
- 6 - Managing Voice Messages in ViewPoint
- About managing voice messages in ViewPoint
- Listening to your voice messages and call recordings
- Handling your voice messages
- Forwarding a voice message
- Replying to a voice message
- Calling back the person who left a voice message
- E-mailing a voice message
- Opening the contact record from a voice message
- Deleting voice messages
- Associating a voice message from “Unknown” with a contact
- Marking a voice message Unheard
- Marking a voice message Urgent or Private
- Adding notes to a voice message
- Managing call recordings
- Managing your voicemail maximums
- Sending a message directly to a user’s voicemail
- Knowing when you have new messages
- Managing greetings
- 7 - Using the Call Log Folder
- 8 - Call Forwarding
- 9 - Managing Contacts and Workgroups
- A - Using the Wave Archived Recording Browser
- B - Logging On with Command-Line Switches
- C - Reporting Problems
- D - Software License Agreement
- Index
Logging on to ViewPoint 2-3
Chapter 2: Using ViewPoint
Wave ViewPoint User Guide
Using ViewPoint with a different phone or server
By clicking Options >> in the ViewPoint Logon dialog, you can change the following login
settings:
•
The associated phone. ViewPoint works best in conjunction with a phone, when you can
use the
Place Call commands, make recordings, and more. ViewPoint can be associated
with only one phone at a time. You change the associated phone whenever you want to
use a different phone with ViewPoint (for example, your desktop computer has been
moved to a different office).
You can also change the associated phone after logging on by selecting
File > Use a
different station
.
•
The Wave ISM Server. ViewPoint connects to a specific Wave ISM server. If multiple
Wave ISMs are available on your network, you can change the one to which ViewPoint is
connected. You must also change server name if the network name of its computer has
changed.
To change ViewPoint login options:
1. Start the ViewPoint program as described in the previous section. If your system logs you
on automatically, choose
File > Use a different station after you start ViewPoint. The
expanded ViewPoint Log On dialog opens.