User guide

Table Of Contents
Wave ViewPoint User Guide
Chapter 2
Using ViewPoint
CHAPTER CONTENTS
About ViewPoint
ViewPoint provides a central place to manage your calls, voicemail, contacts and Wave account
in an easy-to-use, graphical Windows interface. In ViewPoint you can quickly and easily drag
and drop to transfer or conference calls, point and click to hear voice messages or call people
back, and more.
See your Wave system administrator about installing ViewPoint on your computer.
Without ViewPoint, you can still access many Wave functions by using the telephone
commands. For details, see the Wave Phone User Guide.
Using ViewPoint remotely
If your office’s network is set up so you can log on remotely via a Virtual Private Network
(VPN) connection, you can use ViewPoint as if you were on the network at your office. Contact
your network administrator to see if you have VPN support and how to start VPN from your
remote computer.
ViewPoint will not run without a network connection to your Wave Server. Be sure you have an
active VPN connection to your office before launching ViewPoint.
About ViewPoint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Logging on to ViewPoint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Exiting ViewPoint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Elements of the ViewPoint window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Working in ViewPoint folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Organizing items in folders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Importing and exporting Wave items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21