User guide
Table Of Contents
- Wave ViewPoint User Guide
- 1 - Introducing Vertical Wave
- 2 - Using ViewPoint
- 3 - Using the Extensions List
- 4 - Receiving and Handling Calls in ViewPoint
- 5 - Placing Calls in ViewPoint
- 6 - Managing Voice Messages in ViewPoint
- About managing voice messages in ViewPoint
- Listening to your voice messages and call recordings
- Handling your voice messages
- Forwarding a voice message
- Replying to a voice message
- Calling back the person who left a voice message
- E-mailing a voice message
- Opening the contact record from a voice message
- Deleting voice messages
- Associating a voice message from “Unknown” with a contact
- Marking a voice message Unheard
- Marking a voice message Urgent or Private
- Adding notes to a voice message
- Managing call recordings
- Managing your voicemail maximums
- Sending a message directly to a user’s voicemail
- Knowing when you have new messages
- Managing greetings
- 7 - Using the Call Log Folder
- 8 - Call Forwarding
- 9 - Managing Contacts and Workgroups
- A - Using the Wave Archived Recording Browser
- B - Logging On with Command-Line Switches
- C - Reporting Problems
- D - Software License Agreement
- Index
Wave documentation 1-4
Chapter 1: Introducing Vertical Wave
Wave ViewPoint User Guide
Wave documentation
Related reading
The following documents are included with Vertical Wave in Acrobat format, and can be found
on the Vertical Wave Documentation CD.
For information about this version of Vertical Wave, including new features, known issues, and
other late-breaking information, see the Release Notes included on the Documentation CD.
Manuals
• Wave Phone User Guide Describes how to use digital phones, SIP phones, and analog
phones with Wave.
Quick Reference Guides
• Wave Analog Phone Quick Reference Guide. Provides instructions for using analog
telephones with Vertical Wave.
• Wave Digital Phone Quick Reference Guide. Provides instructions for using Vertical
Edge digital telephones.
• Wave SIP Phone Quick Reference Guide. Provides instructions for using Vertical Wave
SIP telephones.
• Wave Voice Mail Quick Reference Guide. Provides instructions for using Vertical Wave
voicemail features.
Accessing Help
From any Wave dialog, you can press F1 or click Help to get context-sensitive Help describing
the window and its individual fields.