User guide
Table Of Contents
- Wave ViewPoint User Guide
- 1 - Introducing Vertical Wave
- 2 - Using ViewPoint
- 3 - Using the Extensions List
- 4 - Receiving and Handling Calls in ViewPoint
- 5 - Placing Calls in ViewPoint
- 6 - Managing Voice Messages in ViewPoint
- About managing voice messages in ViewPoint
- Listening to your voice messages and call recordings
- Handling your voice messages
- Forwarding a voice message
- Replying to a voice message
- Calling back the person who left a voice message
- E-mailing a voice message
- Opening the contact record from a voice message
- Deleting voice messages
- Associating a voice message from “Unknown” with a contact
- Marking a voice message Unheard
- Marking a voice message Urgent or Private
- Adding notes to a voice message
- Managing call recordings
- Managing your voicemail maximums
- Sending a message directly to a user’s voicemail
- Knowing when you have new messages
- Managing greetings
- 7 - Using the Call Log Folder
- 8 - Call Forwarding
- 9 - Managing Contacts and Workgroups
- A - Using the Wave Archived Recording Browser
- B - Logging On with Command-Line Switches
- C - Reporting Problems
- D - Software License Agreement
- Index

Index IND-7
Wave ViewPoint User Guide
using ViewPoint, 4-6
triangles in audio controls
, 2-21
U
"Unknown" callers, associating with contacts, 9-9
unparking calls
using ViewPoint
, 4-10
urgent voicemail
, 6-8
V
ViewPoint
changing Server and phone
, 2-3
exiting
, 2-6
layout
, 2-7
logging on using
, 2-2
reporting problems with
, C-1
starting using with command line switches
, B-1
using drag-and-drop in
, 2-14
visitor, logging on as
, 2-5
voice files
importing and exporting
, 2-21
recording and playing
, 2-20
voicemail
adding notes to
, 6-8
associating with a contact
, 6-8
bookmarks
, 2-21
and call forwarding
, 8-4
calling back using ViewPoint
, 6-6
deleting using ViewPoint
, 2-13
disappearing from ViewPoint
, 6-3
e-mailing
, 6-6
folders
, 6-3
forwarding using ViewPoint
, 6-5
heard
, 6-8
listening to using ViewPoint
, 6-4
listening to while caller leaves, 4-4
new, indications of
, 6-11
notification of
, 6-11
private
, 6-8
replying to using ViewPoint
, 6-5
scheduling notifications
, 6-12
screening using ViewPoint
, 4-4
sending a call directly to
using ViewPoint
, 4-4
sending using ViewPoint
, 6-9
synchronizing with Microsoft Exchange Server
,
6-7
unheard
, 6-8
urgent
, 6-8
viewing contact record for
, 6-7
voicemail folder
overview
, 6-2
voice titles
recording for contacts
, 9-6
W
windows, opening folders in new, 2-12
workgroups
overview
, 9-14
benefits of using
, 9-14
personal and public
, 9-14
setting to appear as Extensions list tab
, 9-17
Workgroups folder
, 9-15