User guide

Index IND-6
Wave ViewPoint User Guide
problems, reporting, C-1
prompts
changing language of for contacts
, 9-5
for password with call forwarding
, 8-3
public
contacts
, 9-2
folders
, 2-17
workgroups
, 9-14
purging archived recordings
, A-13
Q
queues
tabs for in Extensions list
, 3-2
R
recording calls
using ViewPoint
, 4-8
recordings
how to make and play
, 2-20
redialing your last call
, 5-7
remote phone use
ViewPoint logon options
, 2-4
replying to voicemail
using ViewPoint
, 6-5
reporting problems
, C-1
returning your last call
, 5-7
ringback
, 4-6
S
scheduling
notifications of voicemail
, 6-12
screening calls
with ViewPoint
, 4-4
screening voicemail
using ViewPoint
, 4-4
screen-pops for calls
, 1-2
searching
for contacts
, 9-3
Server, changing ViewPoint’s
, 2-3
speakers, audio output from
, 2-10
Speed Dial command
, 5-4
status bar
, 2-9
stutter dial tone
turning on and off
, 6-11
supervised transfers
using ViewPoint
, 4-6
supervising users’ calls
, 5-9
support, technical
, 1-3
synchronizing with Microsoft Exchange Server
,
6-7
T
tabs
in Extensions list
, 3-2
TAPI Service Provider
overview
, 1-2
using from other contact manager applications
,
9-13
technical support
, 1-3
toolbar
overview
, 2-8
dial field on
, 5-2
transferring calls
tips for Operators
, 4-8
using drag-and-drop
, 4-6