User guide
Table Of Contents
- Wave ViewPoint User Guide
- 1 - Introducing Vertical Wave
- 2 - Using ViewPoint
- 3 - Using the Extensions List
- 4 - Receiving and Handling Calls in ViewPoint
- 5 - Placing Calls in ViewPoint
- 6 - Managing Voice Messages in ViewPoint
- About managing voice messages in ViewPoint
- Listening to your voice messages and call recordings
- Handling your voice messages
- Forwarding a voice message
- Replying to a voice message
- Calling back the person who left a voice message
- E-mailing a voice message
- Opening the contact record from a voice message
- Deleting voice messages
- Associating a voice message from “Unknown” with a contact
- Marking a voice message Unheard
- Marking a voice message Urgent or Private
- Adding notes to a voice message
- Managing call recordings
- Managing your voicemail maximums
- Sending a message directly to a user’s voicemail
- Knowing when you have new messages
- Managing greetings
- 7 - Using the Call Log Folder
- 8 - Call Forwarding
- 9 - Managing Contacts and Workgroups
- A - Using the Wave Archived Recording Browser
- B - Logging On with Command-Line Switches
- C - Reporting Problems
- D - Software License Agreement
- Index

Index IND-5
Wave ViewPoint User Guide
with new options, 2-6
M
menu bar, 2-7
message waiting light, enabling and disabling
, 6-11
Microsoft Exchange Server, synchronizing with
,
6-7
Microsoft Outlook
, 1-2
monitoring
users’ calls
, 5-9
My Numbers
placing calls to
, 5-4
N
names
of callers displayed in Call Monitor
, 4-4
playing caller’s over speakers
, 4-10
navigation pane
, 2-8
notes
adding to active calls
, 4-11
adding to calls in Call Log
, 7-7
adding to voicemail
, 6-8
notifications of new voicemail
, 6-11
O
online Help, 1-4
Operators
tips on transferring calls
, 4-8
orbit number
, 4-9
Outlook
, 1-2
ownership of calls in the Call Monitor
, 4-3
P
pager notification of voicemail, 6-11
panes
in Call Monitor folder
, 4-2
Phonebook
, 2-12
parking calls
using ViewPoint
, 4-9
password
changing using ViewPoint
, 2-6
prompting for when forwarding calls
, 8-3
skipping entry at logon
, 2-2
pasting ViewPoint items
, 2-14
personal status
viewing in Extensions list
, 3-1
phone
audio output from
, 2-10
changing ViewPoint’s
, 2-3
phone numbers, checking
, 5-6
"Phone" pane on status bar
, 2-10
PINs, for contacts
, 9-12
Place Call command
, 5-4
placing calls
from Extensions list
, 3-3
from other contact manager applications
, 1-2
quickly from ViewPoint folders
, 5-4
to contacts
, 5-3
to extensions
, 5-3
to My Numbers
, 5-4
using the dial bar
, 5-2
using the phone
, 5-1
private
contacts
, 9-2
folders
, 2-17
voicemail
, 6-8
workgroups
, 9-14
Problem Report Wizard
, C-1