User guide
Table Of Contents
- Wave ViewPoint User Guide
- 1 - Introducing Vertical Wave
- 2 - Using ViewPoint
- 3 - Using the Extensions List
- 4 - Receiving and Handling Calls in ViewPoint
- 5 - Placing Calls in ViewPoint
- 6 - Managing Voice Messages in ViewPoint
- About managing voice messages in ViewPoint
- Listening to your voice messages and call recordings
- Handling your voice messages
- Forwarding a voice message
- Replying to a voice message
- Calling back the person who left a voice message
- E-mailing a voice message
- Opening the contact record from a voice message
- Deleting voice messages
- Associating a voice message from “Unknown” with a contact
- Marking a voice message Unheard
- Marking a voice message Urgent or Private
- Adding notes to a voice message
- Managing call recordings
- Managing your voicemail maximums
- Sending a message directly to a user’s voicemail
- Knowing when you have new messages
- Managing greetings
- 7 - Using the Call Log Folder
- 8 - Call Forwarding
- 9 - Managing Contacts and Workgroups
- A - Using the Wave Archived Recording Browser
- B - Logging On with Command-Line Switches
- C - Reporting Problems
- D - Software License Agreement
- Index

End User Software License Agreement D-4
Appendix D: Software License Agreement
Wave ViewPoint User Guide
• BENCHMARK TESTING. The Software may contain the Microsoft .NET Framework. You may conduct internal benchmark testing
of the .NET Framework component of the Software (".NET Component"). You may disclose the results of any benchmark test of the
.NET Component, if you comply with the following terms:
(1) you must disclose all the information necessary for replication of the tests;
(2) you must disclose the date(s) when you did the benchmark tests and version information for all Microsoft software products tested;
(3) your benchmark testing was performed in accordance with the product documentation and/or Microsoft's support Web sites, and uses
the latest updates, patches, and fixes available for the .NET Component and the relevant Microsoft operating system;
(4) it is sufficient if you make the disclosures at a publicly available location such as a Web site, so long as a public disclosure of the
results of your benchmark test expressly identifies the public site containing all required disclosures; and
(5) nothing in this provision shall be deemed to waive any other right that you may have to conduct benchmark testing.
The above terms shall not apply to your disclosure of any customized benchmark test of the .NET Component, if a prospective customer
makes such disclosure under confidentiality in conjunction with a bid request. If you disclose such benchmark test results, Microsoft
shall have the right to disclose the results of benchmark tests it conducts of your products that compete with the .NET Component,
provided it complies with the same conditions above.
• NOTICES ABOUT THE MPEG-4 VISUAL STANDARD. The Software may include MPEG-4 visual decoding technology. This
technology is a format for data compression of video information. MPEG LA, L.L.C. requires this notice:
USE OF THIS PRODUCT IN ANY MANNER THAT COMPLIES WITH THE MPEG-4 VISUAL STANDARD IS
PROHIBITED, EXCEPT FOR USE DIRECTLY RELATED TO (A) DATA OR INFORMATION (i) GENERATED BY AND
OBTAINED WITHOUT CHARGE FROM A CONSUMER NOT THEREBY ENGAGED IN A BUSINESS ENTERPRISE,
AND (ii) FOR PERSONAL USE ONLY; AND (B) OTHER USES SPECIFICALLY AND SEPARATELY LICENSED BY
MPEG LA, L.L.C.
If you have questions about the MPEG-4 visual standard, please contact MPEG LA, L.L.C., 6312 S Fiddlers Green Circle, Suite 400E
Greenwood Village, Colorado 80111; www.mpegla.com.
• SECONDARY BOOT AND RECOVERY COPIES OF THE SOFTWARE.
Secondary Boot Copy. If a secondary boot copy of the Software is installed on the System, you may access, boot from, display
and run it solely in the event of a failure, malfunction, or corruption of the primary operating copy of the Software, and only until
the primary operating copy has been repaired or reinstalled. You are not licensed to boot from and use both the primary operating
copy and the secondary boot copy of the Software at the same time.
Recovery Copy. You may use recovery copy solely to repair or reinstall the Software on the System.
• LEASED HARDWARE. If you lease the System from Vertical Communications, Inc., the following additional terms shall apply:
(i) you may not transfer the Software to another user as part of the transfer of the System, whether or not a permanent transfer of
the Software with the System is otherwise allowed in these license terms; (ii) your rights to any Software upgrades shall be
determined by the lease you signed for the System; and (iii) you may not use the Software after your lease terminates, unless you
purchase the System from Vertical Communications, Inc..
• NO RENTAL. You may not rent, lease, lend, or provide commercial hosting services with the Software.
4. PRODUCT SUPPORT. Contact Vertical Communications, Inc. for support options. Refer to the support number provided with the
System.
Vertical Communications, Inc. will provide support services only for the most current and immediately preceding release of the
Software. Vertical Communications, Inc. shall have no responsibility under this EULA to fix any errors arising out of or related to the
following causes: (a) modification or combination of the Software (in whole or in part), including, but not limited to, custom install
scripts; (b) use of the Software in an environment other than a supported environment; (c) use of Beta Software; or (d) accident; unusual
physical, electrical or electromagnetic stress; neglect; misuse; failure or fluctuation of electric power, air conditioning or humidity
control; failure of media not furnished by Vertical Communications, Inc.; excessive heating; fire and smoke damage; operation of the
Software with other media and hardware, software or telecommunication interfaces not meeting or not maintained in accordance with
the manufacturer's specifications; or causes other than ordinary use.
5. BACKUP COPY. You may make one backup copy of the Software. You may use it only to reinstall the Software on the device.