User guide

Wave ViewPoint User Guide
Chapter 1
Introducing Vertical Wave
CHAPTER CONTENTS
About Vertical Wave
Vertical’s award-winning Wave phone system integrates your telephone and computer to make
your telephone a much more powerful tool, dramatically expanding the ways in which you can
place, receive, and manage your phone calls.
Accessing Wave
You can access Wave in any of the following ways. Each method is described below.
• Wave ViewPoint
• Wave TAPI Service Provider and Contact Manager Assistant
• Your phone
Using Wave ViewPoint
This manual describes how to use ViewPoint, Wave’s easy-to-use Windows interface. With
ViewPoint you can point and click to play voice messages, place and receive calls, manage
multiple active calls, access contacts and users, and more.
About Vertical Wave. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Accessing Wave. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Feature comparison table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Getting technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Wave documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4