User guide

Acting on archived call recordings A-11
Appendix A: Using the Wave Archived Recording Browser
Wave ViewPoint User Guide
Acting on archived call recordings
To act on archived recordings:
1. Adjust the display in any of the following ways:
• Click on any column heading to sort the search results on that column. You can type
characters or words to jump to the first matching record in the sorted column that
begins with that text.
• Enter a number in the Recordings text box at the top right of the Browser and press
Enter to go to that entry in the list. Use the buttons to browse through the
search results.
• To change the number of entries displayed per page, choose
Tools > Options. In the
Options dialog, enter the
Number of recordings to display per page.
2. Click an archived file to select it. You can perform the following actions on a selected
file:
• Play. Double-click any column except the first column to play the recording, or use
the audio controls at the bottom of the Browser.
To set a bookmark while listening to a recording, click and drag the orange triangle
under the progress indicator at the bottom of the Browser. The next time
that you play the recording, playback will start at the bookmark location.
• Open Call Log Details. Click on the toolbar to view details about the Call Log
entry associated with the mailbox recording.