User guide

Searching for recordings A-6
Appendix A: Using the Wave Archived Recording Browser
Wave ViewPoint User Guide
Call Notes To search for recordings that contain a specific text string in
th
e Call Notes field, select the checkbox, and then enter the
string in the text box.
Archive Notes To search for recordings that contain a specific text string in
th
e Archive Notes field, select this checkbox, and then enter
the string in the text box.
Advanced
Show me
recordings that
match these
criteria
Lists one or more criteria that you specify on the Advanced
tab. To remove an entry from the criteria list, select it and then
click
Remove.
Define more
criteria
To add an entry to the criteria list, select a Field and Condi-
tion from the drop-down lists, and then select a Value from
the drop-down list or enter it in the text box (for example,
“Account Code Equals 1074”.)
To search for recordings that match one of several values in a
single field, select the condition Or. When you use Or, you
must specify the complete field contents that you are search-
ing for, as in:
“From Or Nancy Jones OR Pete Smith OR Irene Orleans”.
Field Field on which the search criteria is based. For a description
of each field, see “Using the Call Log view” in Chapter 22 in
the Wave Global Administrator Guide.
Condition Select any of the following conditions.
Tab Field Description