User guide
Table Of Contents
- Wave ViewPoint User Guide
- 1 - Introducing Vertical Wave
- 2 - Using ViewPoint
- 3 - Using the Extensions List
- 4 - Receiving and Handling Calls in ViewPoint
- 5 - Placing Calls in ViewPoint
- 6 - Managing Voice Messages in ViewPoint
- About managing voice messages in ViewPoint
- Listening to your voice messages and call recordings
- Handling your voice messages
- Forwarding a voice message
- Replying to a voice message
- Calling back the person who left a voice message
- E-mailing a voice message
- Opening the contact record from a voice message
- Deleting voice messages
- Associating a voice message from “Unknown” with a contact
- Marking a voice message Unheard
- Marking a voice message Urgent or Private
- Adding notes to a voice message
- Managing call recordings
- Managing your voicemail maximums
- Sending a message directly to a user’s voicemail
- Knowing when you have new messages
- Managing greetings
- 7 - Using the Call Log Folder
- 8 - Call Forwarding
- 9 - Managing Contacts and Workgroups
- A - Using the Wave Archived Recording Browser
- B - Logging On with Command-Line Switches
- C - Reporting Problems
- D - Software License Agreement
- Index

Searching for recordings A-3
Appendix A: Using the Wave Archived Recording Browser
Wave ViewPoint User Guide
Starting a new search
To start a new search:
1. Click on the toolbar. The Search Archived Recordings dialog opens.
2. Do one of the following:
• If your search only involves the criteria shown on the Basic tab
• On the Basic tab, you can quickly specify commonly-used criteria, and anything
you enter is treated as a partial search. For example, entering “617” in the
Number
field will return all records with 617 in that field, including “61755511212”, and
“5126175555”.
For a description of each field on the Basic tab, see “Search criteria” on page A-5.
When you are done specifying your search criteria on the Basic tab, go to step 3.
• If you want to specify more complex search criteria