User guide

Table Of Contents
Wave ViewPoint User Guide
Appendix A
Using the Wave Archived Recording Browser
APPENDIX CONTENTS
About the Wave Archived Recording Browser
The Wave Archived Recording Browser is a tool for listening to and managing thousands of
mailbox recordings (voice messages or call recordings) that have been archived by Wave. You
can search for recordings using a variety of criteria, edit or delete recordings, flag recordings for
follow up, or restore them to the appropriate Inbox or other folder from which they were
archived.
Running the Archived Recording Browser
In order to use the Archive Recording Browser, you must know the network location of the
archive and have network access to that location. See your Wave system administrator for
details.
About the Wave Archived Recording Browser. . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Running the Archived Recording Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Searching for recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Managing individual recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9
Acting on archived call recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-11
Checking the archive for missing audio files . . . . . . . . . . . . . . . . . . . . . . . . . . A-12
Purging archived recordings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-13