User guide

Managing contacts 9-6
Chapter 9: Managing Contacts and Workgroups
Wave ViewPoint User Guide
• Use this number as caller identification for this contact: Select this checkbox
if you want Wave to identify calls from this number as calls from the contact.
Checking this box adds the phone number to the contact’s Incoming Caller ID
list (see “Teaching Wave to recognize your contacts” on page 9-7). If this
option is unchecked, calls from this number appear in the Call Monitor and
Call Log folders as being from “Unknown.”
•
For Email or IMaddress. Enter the e-mail or instant message address for the contact.
You can enter notes about the address in the
Description field.
2. Enter notes about the phone number or address in the
Description field. For example, for
a business number, this is a good place to enter the contact’s extension.
3. Click
OK to close the Phone Number dialog.
4. To enter more phone numbers or addresses for this contact, repeat steps 1-3 for the other
categories in the
Phone numbers and addresses list.
5. Click
OK to close the Contact dialog. The new contact now appears in the Contacts
folder.
Recording a voice title for a contact
1. In the Contacts folder, select the contact for whom you want to record a voice title and
choose
File > Open.
2. In the Contact dialog, click the Caller Identification tab.
3. Record the voice title by using the audio controls. See “Using the audio controls” on
page 2-20 for instructions.
4. Click
OK.
Notes:
• Wave can play the voice titles of contacts over your computer speakers automatically
when those contacts call. See “” on page 18-16 for more information.
• Wave can also capture the names of contacts in the voices of the contacts when they
respond to the call announcing prompt. Wave can then use those recordings as voice
titles. See “Associating a call or Caller ID number with a contact” on page 9-10 for more
information.