User guide

Managing contacts 9-5
Chapter 9: Managing Contacts and Workgroups
Wave ViewPoint User Guide
3. Enter the appropriate information about the contact in the First Name, Last Name,
Company
, and Title fields. The first and last names are displayed in the Call Monitor
folder when this contact calls you.
Either a first name or a last name is required. To create a contact that has the name of a
company only, enter the company name into one of these fields.
4. If your office uses account codes, you can enter an
Account code for the contact. Wave
automatically uses the account code for the call when it identifies the contact on an
incoming call or when you dial one of the contact’s numbers on an outgoing call.
If you are prompted to enter account codes when you place calls, you will hear a double
beep instead of a single beep to indicate you are dialing a contact who has an account
code already entered. When you hear the double beep, you can press
# on your phone to
accept the contact’s existing account code, or you can enter another account code.
For more information, see “Entering an account code for a Call Log entry” on page 7-8.
5. In the
Preferred telephone prompts drop-down list, select the language that you want
Wave to use when it plays voicemail and other prompts to this contact. The available
languages are the languages that were installed on your system.
Entering a contact's phone numbers and addresses
1. On the General tab in the Contact dialog, double-click the appropriate line in the
Phone
Numbers and addresses
list. The related Address dialog opens.
•For
Business, Home, Mobile, or Other., enter the following information:
•
Number: Enter the phone number to dial for the contact.
•
This number is the contact’s default: Select this checkbox if this is the phone
number you dial most frequently to reach the contact. The number you choose
as the default is slightly faster to select when you place calls.