System information
CHAPTER 7. UPGRADING OR INSTALLING TELEVANTAGE 7-9
What you must know before installing
For a smooth first-time installation, gather the following information before you begin:
Q Network environment type. Is your Microsoft network a domain or workgroup
environment?
Q If you are in a domain environment, you must know the name of the domain and the
name and password of a domain user with administrator privileges on the PC on
which the TeleVantage Server will be installed. See “Supported integrated trunk
and station board” in Chapter 4 in Installing Dialogic Telephony Components for
more information.
Q If you are in a workgroup environment, you do not need to know this information.
Q The IP address of the TeleVantage Server PC.
Important: If you are using VoIP, (SIP, Dialogic HMP, or H.323 host-based stacks),
you must configure your TeleVantage Server with a static IP address. You cannot use
a dynamically-assigned IP address.
Q If you use static IP addressing, you must know the IP address of the Server PC, your
Subnet Mask, and the IP address of your default gateway to properly configure the
TeleVantage Server on a network.
Q If you use dynamic IP addressing, you do not need to know this information.
Starting the first-time installation
To begin installing TeleVantage for the first time, go to Chapter 8, “Installing and Configuring
Windows on the TeleVantage Server.”
Read the Introduction in Chapter 8 and follow the steps as directed. The Introduction also
addresses site-specific installation considerations, such as the versions of operating system or
other system components already present on your PC.