System information
7-2 INSTALLING TELEVANTAGE
Introduction
Is this upgrade for you?
Review this section carefully to determine if you should upgrade to TeleVantage 8.
Important:
Be aware that if you do not upgrade to TeleVantage 8 for any reason, you will not
have access to Dialogic or Vertical support for Dialogic SR 5 and DIalogic HMP 1.1 because
Dialogic has discontinued support for those versions.
Note that TeleVantage 8 includes and requires Dialogic SR 6.0 SU 142, and does not work with
any previous version of the Dialogic drivers.
Do not upgrade to TeleVantage 8 if either of the following apply to you:.
Q You have one or more EOL’d telephony boards installed in the TeleVantage Server and
do not plan to remove them or replace them with supported boards. See the What’s New
(available on the TeleVantage Master CD) for a list of EOL’d boards which are not
supported by Dialogic SR 6.0 SU 142.
If you are running TeleVantage 7.5 and do not plan to remove or replace EOL’d boards,
you should continue to use TeleVantage 7.5 and the Dialogic SR 5.1.1. SU 107 drivers
included with that version.
If you are running TeleVantage 4, 5, 6, or 7 and do not plan to remove or replace EOL’d
boards, you can upgrade to TeleVantage 7.5 and Dialogic SR 5.1.1. SU 107. See
Installing TeleVantage for version 7.5 for more information.
Q You need to use an embedded H.323 VoIP stack. See “Using an embedded H.323 stack”
in Chapter 4 in Installing Dialogic Telephony Components for more information. Note
that embedded stack is only supported by Dialogic SR 5.1.1 SU 69, included with
TeleVantage 7.
TeleVantage CDs
All the software that you need to upgrade your existing TeleVantage system or to install a new
TeleVantage system is contained on three CDs. The Setup program on each CD allows you to
install the components listed below.
All of the manuals mentioned in this section are available on the Master CD in the
\Manuals
directory.
The Master CD
Follow the instructions in this manual to install these components.
Q Microsoft Data Engine (MSDE).
Q TeleVantage Server.
Q TeleVantage Services.
Q TeleVantage workstation applications.