System information

INSTALLING TELEVANTAGE
Chapter 7. Upgrading or Installing TeleVantage ............................7-1
Introduction...........................................................................................7-2
Is this upgrade for you?.....................................................................7-2
TeleVantage CDs.............................................................................. 7-2
Starting the Setup programs ............................................................. 7-3
Troubleshooting installation problems............................................... 7-3
Upgrading vs. installing for the first time ...........................................7-4
Preparing for an upgrade......................................................................7-4
Important special upgrade scenarios ................................................ 7-5
Upgrading from a previous version of TeleVantage ............................. 7-6
Upgrading from TeleVantage 7.5......................................................7-6
Upgrading from TeleVantage 4, 5, 6, or 7.........................................7-7
Starting the upgrade..........................................................................7-7
Upgrading from TeleVantage 3.5 or earlier.......................................7-8
Installing a TeleVantage system for the first time................................. 7-8
What you must know before installing .............................................. 7-9
Starting the first-time installation ....................................................... 7-9
Chapter 8. Installing and Configuring Windows on the TeleVantage
Server................................................................................8-1
Introduction...........................................................................................8-2
Perform these steps ..........................................................................8-2
Installing Windows 2000/XP/2003 ........................................................8-2
Configuring Windows 2000/XP/2003 for TeleVantage .........................8-3
Creating the Windows 2000/XP/2003 user for TeleVantage............ 8-3
Chapter 9. Installing The TeleVantage Database Server ...............9-1
Introduction...........................................................................................9-2
Installing MSDE from the Master CD....................................................9-3
Applying the latest SQL Server service pack........................................ 9-4
Chapter 10. Installing the TeleVantage Server Software.............10-1
Introduction.........................................................................................10-2
Task checklist.................................................................................. 10-2
Requirements .................................................................................. 10-2
Installing the TeleVantage Server.......................................................10-2
Installing the TeleVantage Administrator ..........................................10-15
Entering and activating your TeleVantage licenses.......................... 10-16
Testing the TeleVantage Server.......................................................10-21
Setting the TeleVantage Server to autostart..................................... 10-23
Completing the TeleVantage Server installation...............................10-24
Setting access rights to the TeleVantage Server..........................10-24