System information

3-16 INSTALLING TELEVANTAGE
TeleVantage license requirements ___________________________
TeleVantage licenses can be used for 60 days before they must be activated to a hardware key
over the Internet. See “Entering and activating your TeleVantage licenses” on page 10-16 for
details.
The following licenses are available. The specific licenses that you need depend on how you
plan to use TeleVantage.
Q Server license. Required for each TeleVantage Server. You must have a valid Server
license in order to start the TeleVantage Server. A Server license is provided when you
purchase TeleVantage, and authorizes you to run one copy of the TeleVantage Server.
Only one Server license is required per TeleVantage Server regardless of the number of
trunks or users the Server supports.
In order to answer or place calls, you need the following licenses:
Q Trunk license. Required for each trunk line. You must have a valid Trunk license for
each analog, T1, E1, or BRI trunk connected to the TeleVantage Server.
Q IP Port license. Required for each SIP or H.323 trunk connected to the TeleVantage
Server. Note that you need one TeleVantage IP Port license per SIP or H.323 trunk, not
per IP phone. A single call between two IP phones consumes 2 IP trunks for call control,
even if using TeleVantage’s SIP RTP Relay for audio.
Q Station license. Required for each internal station port (station ID) assigned to a
TeleVantage User (extension). Station licenses are not consumed by station ports used
for music on hold, by external stations, or by phones at a remote number (for example,
home phones or cell phones).
A Station license is also required for each simultaneous call involving an IVR Plug-in.
For more information about IVR Plug-in licensing, see Administering TeleVantage. For
information about how TeleVantage Conference Manager (a TeleVantage Add-on that
uses an IVR Plug-in) uses Station licenses, see the TeleVantage Conference Manager
documentation.
In order to use TeleVantage ViewPoint, TeleVantage Call Center, TeleVantage Call Center
Reporter, or TeleVantage Conference Manager, you need the following licenses:
Q ViewPoint license. Used by the following:
Q TeleVantage ViewPoint
Q TeleVantage ViewPoint Web Access
Q Custom applications developed with the TeleVantage SDK that use a Client API
session
Q TeleVantage Station Message Detail Recording (SMDR) Service