System information

CHAPTER 3. TELEVANTAGE REQUIREMENTS 3-13
Using TeleVantage with a LAN
You must use a LAN if any of the following circumstances exist:
Q You are installing TeleVantage software, such as TeleVantage ViewPoint or the
TeleVantage Administrator, on a remote PC.
Q You are using Dialogic HMP or are installing a Dialogic DM/IPx IP telephony board or
DI0408LSAR2 integrated trunk and station board in order to use the TeleVantage
Internet telephony features.
Q You are using TeleVantage Web Services to provide ViewPoint Web Access to users via
their Web browsers.
Q You are using the TeleVantage e-mail notification feature.
TCP/IP and the Microsoft Network Client software are used to provide three kinds of
communication for TeleVantage, as follows:
Q Communication between the TeleVantage database and ViewPoint or the Administrator
is provided by Microsoft Data Access Components (MDAC) using TCP/IP or named
pipes. This mechanism delivers information such as mailbox contents, greetings lists,
and Call Log data.
Q Communications between the TeleVantage Server and ViewPoint or Administrator is
provided by Microsoft Distributed Component Object Model (DCOM). DCOM allows
real-time monitoring, call control, and media control, for example, when initiating file
recording or playing from Windows.
Q Access to voice files stored on the Server is provided by Microsoft networking file
services so that audio can be played over the speakers on TeleVantage users’ PCs.
Using TeleVantage without a LAN
It is possible, although not recommended, to run a TeleVantage system without a LAN. In such
a configuration, users would access TeleVantage only through their phones, not through
TeleVantage ViewPoint, and some ViewPoint-only features would be unavailable to them. To
configure system settings and behavior, system administrators can run the TeleVantage
Administrator or ViewPoint on the TeleVantage Server PC itself.
Network configuration requirements
This section explains network configuration requirements for workgroup-based and
domain-based Windows networks.
Note:
If you are installing TeleVantage on a network, the TeleVantage Server PC must be a
member (stand-alone) Server, not a domain controller.