System information
3-12 INSTALLING TELEVANTAGE
Database configuration recommendations
For best performance and reliability, Microsoft recommends (but does not require) that you
install the following components on separate hard drives. These components must be installed
on a local drive of the TeleVantage Server, but do not have to be on the same local drive.
Q Database server
Q TeleVantage database
Q Database transaction logs
Q Database backup files
You specify the location of the database server when you install it according to the instructions
in Chapter 9. You can specify separate paths for TeleVantage database, database transaction
logs, and database backup files in either of the following ways:
Q While installing the TeleVantage Server (first-time installations only).
Q At a later time using the TeleVantage Administrator. See “Changing special
TeleVantage directories” in Chapter 12 of Administering TeleVantage.
Network requirements_____________________________________
TeleVantage runs simultaneously on two communication systems:
Q Your internal telephone wiring connects the TeleVantage Server to users’ telephones
around the office.
Q A Microsoft TCP/IP local area network connects the TeleVantage Server to users’
Windows PCs. This is the typical setup in most installations.
Note:
TeleVantage runs on Microsoft networking over TCP/IP. If your site already runs
a different network protocol, such as Novell IPX, you will need to run a dual stack
configuration. The TCP/IP networking protocol must be installed on your network.
This manual explains how to configure your network for TeleVantage, but it does not describe
wiring your premises or installing your LAN itself.