System information

CHAPTER 3. TELEVANTAGE REQUIREMENTS 3-11
Using industrial PCs for larger systems based on Dialogic Boards
Very small- to small-sized TeleVantage systems can be configured on a standard PC that meets
the requirements outlined earlier in this chapter. Systems that are not expected to exceed 16
trunks by 48 lines—or other configurations not exceeding 4 boards—can usually be constructed
in this way.
Larger systems may require more slots than are found in a standard PC. These systems may also
require a bigger power supply to power all the boards. Large systems can be built using
industrial PCs.
For information about recommended industrial PCs, contact your TeleVantage provider.
TeleVantage database server requirements ___________________
TeleVantage uses a database server to manage and access the TeleVantage database.
Q Database server software. The database server that you choose depends on how you
intend to use TeleVantage. For example, a system that processes more than 5000 calls a
day will probably require the full version of Microsoft SQL Server for the TeleVantage
database server, which will consume additional memory. (See the CPU and memory
requirements section on page 3-3 for a discussion of call volume and system size.)
Q Very small, small, or medium-sized TeleVantage Servers with typical office call
volumes.
Use any of the following database servers:
Q Microsoft Data Engine (MSDE) 2000 SP3a or SP4 (any edition.) MSDE 2000
is included on the Master CD.
Q Microsoft SQL Server 2000 SP3a or SP4 (any edition.) SQL Server 2000 must
be purchased separately.
Note:
MSDE 1.x and SQL Server 7.x are not supported. If you are running MSDE 1.x
or SQL Server 7.x, you will need to upgrade as described in Chapter 9.
Q Large or very large TeleVantage Servers (Servers with heavy call
volumes—more than 5000 calls a day, more than 5000 contacts, or that
maintain a year’s worth of Call Log data). Use Microsoft SQL Server 2000
Standard or Enterprise Edition with the latest service pack applied.
Note:
MSDE 2000, SQL Server 2000 (Personal, Developer, and Evaluation
Editions), and SQL Server 2000 Desktop Engine are not recommended for large or
very busy Servers because each contains a performance governor that prevents
more than 8 simultaneous transactions, and each has a database size limit of 2 GB.
For more about the database server options available if you are installing TeleVantage
for the first time or upgrading from a previous version, see Chapter 9, “Installing The
TeleVantage Database Server.”
Q Available disk space. 300 MB of available free space on the hard drive on which you
install the database server.