System information

3-8 INSTALLING TELEVANTAGE
Offline storage requirements
An offline storage device such as a tape drive is useful for backing up the TeleVantage database,
voice messages, and Windows Event Logs.
TeleVantage Server PC RAID requirements
TeleVantage supports and recommends Windows Server RAID implementations. To ensure
maximum uptime, configure your TeleVantage Server PC with RAID as you would any other
mission-critical system. Some options are listed in the following table. Contact your server
manufacturer for more detailed information.
TeleVantage Server PC slot requirements
The TeleVantage Server PC requires slots for Dialogic boards, if that is how you are providing
telephony resources. Slots are not required if you are providing telephony resources via Dialogic
HMP. See Chapter 2 in Installing Dialogic Telephony Components for more about using
Dialogic telephony boards vs. using Dialogic HMP.
TeleVantage Server PC COM/USB port requirements
Up to 2 COM ports may be required, as follows:
Q 1 COM or USB port for an optional UPS with power-down alarm feature.
Q 1 COM port if you are using TeleVantage Station Message Detail Recording (SMDR)
Service to connect with a third-party call accounting package over a serial connection.
See Administering TeleVantage for information about installing, configuring, and using
SMDR Service.
Version
Disk controllers/
Drives required
Comments
RAID 1
1 controller (disk mirroring);
2 drives
Provides fault tolerance in the event of a
single drive failure, but not a controller
failure. Slower, because data must be written
to both drives.
RAID 1
2 controllers (disk duplexing);
2 drives
Provides fault tolerance in the event of a
single disk or single controller failure.
RAID 5
1 controller;
at least 3 drives
Provides continual operation in the event of a
single drive failure, but not a controller
failure.