System information

INDEX-11
TAPI Service Provider
about
2-5
configuring 11-8
contact management software for use with 11-8
installing 11-8
PC requirements 3-19
TCP/IP networks
using
3-12
Tftpd32 TFTP Server
about
17-2
configuring 17-6
installing 17-2
third-party devices
integrating
G-3
toll fraud
about
I-2
identifying I-2
protecting system against I-3
responding to I-7
Toshiba digital phones (table) 5-13
Troubleshooting
specific problems
analyzing audio problems with SIP or H.323
H-3
troubleshooting
database server problems
B-4
general tips for troubleshooting Server problems B-5
IP phones H-8
phone problems B-3
Server problems B-5
Server startup problems B-7
specific problems
All incoming calls hear a busy signal but the
phones are not busy
B-3
Applications that use the Multi-line TAPI
Service Provider do not work after stations
are reordered or added on the Server
B-15
Calls are rejected B-3
Cannot access the database server B-4
Cannot connect to the database during Server
installation or when starting the Server or
Administrator
B-6
Cannot start Administrator to backup the
database
B-10
Corrupt installation dialog box B-9
Device Monitor does not appear when its menu
item is selected
B-7
E-mail notification through Microsoft Outlook
does not work if Outlook is installed in
Internet Only mode
B-11
E-mail notification WAV file attachments are
incorrectly sent as .DAT files
B-11
Error ‘Installation operation failed’ when
installing workstation applications
B-9
Error ‘Unable to find libdxxmt.dll’ when starting
the Server
B-7
Error 3706 when starting ViewPoint B-10
Error 7595 when starting ViewPoint B-10
Faint music heard on calls B-3
Gateway calls between Servers fail B-4
Hang up not being detected B-4
Messages ‘The page cannot be displayed’ while
running ViewPoint Web Access
B-14
Microsoft WinSock Proxy blocks local UDP
traffic
B-16
Microsoft WinSock Proxy client DLL causes
deadlock in RPCSS
B-16
on a Windows XP Home SP2 PC, ViewPoint
fails to connect to the Server
B-13
Server cannot connect to an SMTP mail server to
send e-mail notifications
B-11
Server does not appear in Windows Services list
B-6
Server does not start because account password
changed
B-7
Server is unknown B-7
Server not available dialog box appears when
upgrading ViewPoint or Administrator
B-10
Server Service will not start B-7
Slow Server and station startup after migrating to
a new Server with a new name
B-6
Station displays ‘Error!’ in the Device Monitor
B-7
Toshiba Strata DKT-series digital phones do not
appear in the Device Monitor
B-4