System information
INSTALLING TELEVANTAGE INDEX-2
configuring
for Multi-line TAPI Service Provider
14-8
for TAPI Service Provider 11-9
activated licenses
about
D-1
Add-in API
about
G-9
add-ons
about
2-2
Administrator
about
2-4
installing 10-15
PC requirements 3-18
ADSI phones
about
5-3
brands and models tested (table) 5-3
Advanced Settings Editor
about
J-34
analog phones
about
5-4
brands and models tested (table) 5-5
analog trunks
about
4-5
additional required hardware
DID interface unit
4-5
operating behind a PBX 4-5
requirements 4-5
ANI. See Automatic Number Identification
Archived Recording Browser
about
2-6
Automatic Number Identification (ANI)
about
4-3
C
Call Center Reporter
about
2-4
PC requirements 3-21
call waiting
about
4-4
Caller ID (inbound)
about
4-3
Caller ID (outbound)
about
4-3
caller identification
inbound
4-3
outbound 4-3
calling name on ISDN PRI
configuring
J-31
changing Server domain 7-5
channel settings
about
J-28
Citrix MetaFrame
installation modes
A-1
Client API
about
G-9
COMPANY J-3
configuring
Act!
for Multi-line TAPI Service Provider
14-8
for TAPI Service Provider 11-9
Contact Manager Assistant
for Multi-line TAPI Service Provider
14-8
for TAPI Service Provider 11-10
e-mail notification of voice messages 10-25
GoldMine
for Multi-line TAPI Service Provider
14-7
for TAPI Service Provider 11-9
Layer 3 QoS TOS Octet for higher VoIP quality H-2
Microsoft Outlook
for Multi-line TAPI Service Provider
14-8
for TAPI Service Provider 11-9
Multi-line TAPI Service Provider 14-6
SMDR service 16-3
system for Windows Firewall F-1
TAPI Service Provider 11-8
Tftpd32 TFTP Server 17-6
Windows 8-3
contact management software
and TAPI Service Provider
11-8
configuring
Act!
11-9