System information

J-38 INSTALLING TELEVANTAGE
\CallLog\AutoArchiveDelay
\CallLog\AutoArchiveDelayInterval
DWORD values that enable you to slow down Call Log archiving so that the process
consumes less CPU usage.
AutoArchiveDelayInterval specifies how often a delay is inserted into the archive
process. Enter the number of calls to be archived between each instance of the delay.
For example, if set to
10 (the default), the delay will be inserted after every 10 archived
calls. If set to
0, the delay is turned off, and Call Log archiving proceeds at full speed
and CPU usage.
AutoArchiveDelay specifies a delay in milliseconds (the default setting is 200.)
As a rough guideline, a delay of 200 every 10 calls should peak CPU use at about 70%
and a delay of 200 every 1 call will peak it at about 25%. Each system is different, so
test to find the values that work for you.
Note: Changes to these settings will be applied the next time that the Call Log is
archived.
Messages\MaxMessageDuration
Maximum length (in minutes) of a single voice message.
Default is
5 minutes.
Server\ACDWrapupTime
DWORD value specifying the number of milliseconds (for ACD group) between when
an agent hangs up a call and when the oldest waiting caller is notified that the agent
became available.
Default is
4000 milliseconds.
Server\AutoAttendantInterdigitTimeout
DWORD value specifying how long (in milliseconds) an auto attendant waits to see
whether a dialed number is complete in cases where ambiguous numbers exist, for
example, when there is a menu choice at 2 and an extension at 200.
Default is
3000 milliseconds.
Server\BufferDirCleanupThreshold
DWORD value specifying the threshold age (in days) of old files that the Server
automatically deletes from the buffer directory. The Server will delete files as old or
older than this setting. Note that many buffer files are created by workstation
applications such as ViewPoint, so the threshold should be kept long enough so that
workstation applications will be stopped and restarted, ensuring that the remaining files
are really unused.
Default value is
10 days.
System database settings