System information

CHAPTER 2. TELEVANTAGE COMPONENTS 2-7
TeleVantage Software Development Kit ______________________
The TeleVantage Software Development Kit (SDK) lets you extend TeleVantage functionality.
The TeleVantage SDK consists of the following components:
Q The Client Application Programming Interface (API) gives custom applications the
ability to access all functions and data in TeleVantage ViewPoint.
Q The Add-In API allows you to extend the ViewPoint application itself with additional
functionality.
Q The IVR Plug-in API is a powerful way to integrate virtually any interactive voice
response or voice processing application with your TeleVantage system.
Q The Device Status API gives custom applications the ability to get detailed information
about trunks and stations from the TeleVantage Server.
For more information about extending TeleVantage, see Administering TeleVantage and
TeleVantage Developer’s Guide. The TeleVantage Developer’s Guide is available as an Acrobat
file—
tvsdk.pdf—in the \manuals directory on the Master CD.