System information

APPENDIX J. TELEVANTAGE CONFIGURATION SETTINGS J-13
TracePath
STRING value specifying the path at which SecBridge log files are created.
Default is
Program Files/Common Files/<Company><Product Name> /Logs
OutputToTraceFileOn
DWORD value specifying whether tracing should go to a file on disk.
Default is
1 (yes)
MaxRevisions
DWORD value specifying the number of log file revisions.
Default is
5.
HKLM\Software\Artisoft\TeleVantage\Client\Server
Pingtimeout
DWORD value specifying the ping timeout duration. If this is not set to 0, users who
log on to the Terminal Server remotely will need administrator permissions to run
ViewPoint (see “Installing ViewPoint on Microsoft Terminal Server” in Installing
TeleVantage.)
Default is
5000 milliseconds.
HKLM\Software\Artisoft\TeleVantage\Client\TSP
HangUpCalls
DWORD value specifying whether or not the current user can hang up calls in a TAPI
client application that is using the TeleVantage TAPI Service Provider. This setting
must be set to 0 for GoldMine users.
Default is
1 (client applications can hang up calls using TAPI functions.) A setting of 0
will prevent client applications from hanging up calls via TAPI.
ServerPingInterval
DWORD value specifying how often the TAPI Service Provider validates the
connection to the TeleVantage Server. If the connection is lost, the TAPI Service
Provider tries to reconnect.
If the Server is restarted, there is a maximum delay of about 10 minutes before the
Contact Manager Assistant, for example, will start popups again for incoming calls.
Default is
10 minutes.
HKLM\Software\Artisoft\TeleVantage\Client\SecBridge